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Home Suggestions & Complaints

Suggestions & Complaints

Chamberlayne Road Surgery aims to give a friendly and professional service to all our patients. However errors and omissions can occur. If you have any concerns about any aspect of your service, please let us know. Speak to whomever you feel most comfortable with - your GP - our practice manager - or reception staff will be happy to help. Our Practice Manager will always be pleased to speak to you regarding any complaints, suggestions or queries. Please telephone or call in to arrange a time.

We have a suggestion box in the waiting room.

If you feel we have not dealt with the issues you have raised, you can write to the Complaints Manager and Brent Primary Care Trust, 116 Chaplin Road , Wembley HA0 4UZ . The PCT also operates a Patient Advice and Liaison Service (PALS) which can help resolve any problems before they become formal complaints - To speak to a PALS officer call 0208 795 6753.

 

Latest News

Child Immunisations Child immunisations are important. Please see the Nurse for full advice. Bring your child's red book and make an appointment to see her. We... Read more
Contact Numbers Contact Numbers: Please update reception with your most current contact numbers so that we may update our records. We can text you reminder... Read more
Chlamydia Screening Chlamydia screening is available at Chamberlayne Road Surgery. Chlamydia is a sexually transmitted infection which is easily detected and tr... Read more
MMR There has been a Local Measles outbreak. All patients aged 6 to 36 not immunised against Measles , Mumps or Rubella (MMR) are offered immuni... Read more
Smoking Cessation Smoking Cessation Services are available within the practice. Nurse Janet and HCA Mr Gorsia are happy to see you and support you whilst you... Read more

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